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📋 Exam Details

Exam Name	Salesforce Certified Agentforce Communications Professional
Format documents	Pdf and Word
Answers to questions	Questions with Answers correct
Total Sets	3

About the Exam

Here are details about the Salesforce Accredited Agentforce Communications Professional Exam.

Content: 55 multiple-choice/multiple-select questions
Time allotted to complete the exam: 90 minutes
Passing score: 56%
Version: Exam questions align to the Summer ’24 release
Registration fee: US$150, JPY 20,000, plus applicable taxes as required per local law
Retake fee: US$150, JPY 20,000, plus applicable taxes as required per local law
Delivery options: Proctored exam delivered onsite at a testing center or in an online environment; find more information on scheduling an exam here.
References: No hard-copy or online materials may be referenced during the exam.
Prerequisite: None

About the Salesforce Accredited Agentforce Communications Professional Exam

The Salesforce Accredited Agentforce Communications Professional is designed for individuals who discover, design, plan, and deliver business value to customers through Agentforce Communications. Designing, planning, and delivering business value requires knowledge across products, including but not limited to OmniStudio, Industries CPQ (EPC), Industries Order Management, Contract Lifecycle Management (CLM) and Document Generation, Digital Commerce, Agentforce Sales, and the Salesforce Platform.

This exam is for those who want to demonstrate skills and knowledge in creating solutions that generate strategic business value for customers in the Communications Industry.